Privacy Policy

Who this policy covers

This policy applies to information submitted through the HiSynergy website, including enquiries about contact centre, customer engagement, CCaaS, UCaaS, WFO, AI, governance, supplier selection, and commercial advisory work.

How enquiries are used

Information submitted through the contact form is used to respond to the enquiry and manage related business correspondence.

That may include using your name, organisation, contact details, enquiry details, and any context you choose to provide so HiSynergy can understand the request and respond appropriately.

Lawful basis

Enquiry information is handled for legitimate business purposes, including responding to requests, discussing potential services, keeping appropriate correspondence records, and protecting the website from misuse.

Sharing

HiSynergy does not sell enquiry data. Information is only shared where needed to operate the website, respond to the enquiry, comply with legal obligations, or use trusted service providers under appropriate safeguards.

Analytics

Analytics cookies are only intended to load after consent has been granted through the cookie controls.

Retention and rights

Enquiry records are retained only for legitimate business follow-up and administration. You can ask HiSynergy to access, correct, or delete information held about you where applicable.

Contact

For privacy questions, contact HiSynergy using the contact details on this website.